Privacy Policy
This Privacy Policy explains what information Mission Critical Engineers (“MCE”, “we”, “us”) collects through the MCX Commissioning Platform — the website at mccommissioning.com and the application at app.mccommissioning.com (together, the “Service”) — and how we use and protect it.
1. Information We Collect
- Waitlist email. If you join the launch waitlist on our website, we collect the email address you submit.
- Account information. When an account is created for you: name, email address, company, and role.
- Project content. Information you or your organization enter while using the application: commissioning records, test results, deficiencies, schedules, uploaded documents, comments, and electronic signatures. This content may include names and contact details of project participants.
- Technical data. Standard server logs (IP address, timestamps, requests) generated when you use the Service, used for security and operations.
We use browser storage (such as a session token and interface preferences like theme and panel sizes) strictly to operate the application. We do not use advertising or cross-site tracking cookies.
2. How We Use Information
- To provide and operate the Service — hosting, displaying, and backing up your data.
- To send service email: account verification, password and security messages, and notifications generated by your project (for example, an assignment or a review request).
- To notify the waitlist about availability of the product (the only use of waitlist emails).
- To secure, troubleshoot, and improve the Service.
We do not sell personal information, and we do not use your project content for advertising.
3. Sharing
We share information only with service providers needed to run the Service — currently cloud hosting (Amazon Web Services, United States) and email delivery — and only for that purpose; with members of your own project or organization according to the access controls in the application; and where required by law.
4. Security
All traffic to the Service is encrypted in transit (HTTPS/TLS). Access to project data is restricted by per-organization and per-project access controls enforced in the application and the database. Passwords are stored only as salted hashes. No system can be guaranteed absolutely secure, but protecting commissioning data is a core design requirement of the platform.
5. Retention
Account information and project content are retained while the related account or organization remains active, and deleted or anonymized within a reasonable period after a verified deletion request or termination of service. Waitlist emails are kept until launch outreach is complete or you ask to be removed. Server logs are retained for a limited period for security purposes.
6. Your Rights
You may request access to, correction of, or deletion of your personal information, and you may unsubscribe from the waitlist at any time, by contacting info@missioncriticalengineers.com. If your data was entered by an organization you work with, we may direct the request to that organization as the controller of its project records.
7. Children
The Service is a professional tool and is not directed to children under 16. We do not knowingly collect information from children.
8. Changes to This Policy
We may update this Policy from time to time. Material changes will be indicated by updating the date above, and where practical by additional notice in the Service.
9. Contact
Privacy questions or requests: info@missioncriticalengineers.com.